Problem with slicing in order to print g-code file for the first time

My first experience trying to slice stl and make it g-code was not good.

The problem:
The 3D printer only print the pla. But nothing move inside the printer and no model was created.

I am using entina Tina2 3D printer.
And kiri:moto app for android.

My question:
How to set it to print the stl file I have?

I order from supplier using the stl file in it came perfect, so I dont think that the problem is the stl file.