Chrome, onshape, and KM -- new security?

Kiri:Moto
1

I started a new project today, did the design in Onshape, and then tried to bring up a KM tab. And nothing happened.

So I went back to a previous project, which already had an associated KM tab, and tried opening that in Onshape. I got the following screen message. When I dismissed the message, indeed KM didn’t function, and simply hung with “Loading…” written on the screen.

I believe I’ve done a full reset of my Chrome settings (while debugging a different issue) since last using KM, so it’s possible that may be a clue.

Any ideas?

2

Unless this is a new privacy setting … can you bring up the javascript console and look for errors?

I updated Chrome and opened Onshape in an incognito tab to test a total reset and it’s still working for me there, too.

3

First, I forgot to include the screen shot of the error message I got when opening my old project, with KM already attached to it:

gb_warning
gb_warning771×192 13.5 KB

Second, here’s a console log, after that has happened:

gb_log
gb_log560×544 72.1 KB

Thanks! Hope this helps.
paul

4

Yep, as the error states, when local storage is blocked, KM may not run. This is common in some Firefox privacy modes. Did you enable something new?

5

Not to my knowledge. But now, knowing that it’s nothing that you know of having changed, I’ll go looking. Thanks. I’ll let you know what I find.

I forgot to mention that when I attempt to create a KM tab for my new project, the console log reports nothing at all, which seems odd. But perhaps the console is non-functional for Onshape in general?

6

Okay, it turned out that I’d disabled third party cookies in Chrome, which also disables local storage. Once I added an exception for grid.space, then my old project started working fine.

My new project, however, still does nothing and gives no feedback when I hit the ‘+’ in the lower left (to create a tab), and select “Applications” --> “Kiri:Moto”. However, it also does nothing if I do “+” --> “Applications” --> “Go to App Store”. So this seems like an Onshape problem.

paul

1 Like
7

this lines up with what i’ve seen before. and the other thing does seem like an Onshape problem. perhaps there is a 3rd party issue there, too